At Prime Physiotherapy, our policy is to see all new patients as soon as possible. We may be able to see you on the same day if our schedules permit. This policy ensures that your needs are addressed immediately, so you can feel better, faster. What to bring to your first visit at our clinic:
Please inform the office administration if your injury claim will be submitted to DVA/RCMP services so that appropriate paperwork can be filled out. How to prepare for your first visit:
Please come with appropriate clothing for the assessment and treatment. This may include shorts or loose fitting pants for hips/knees/ankle injuries, or a tanktop/sports bra for spinal/shoulder injuries. Please bring running shoes. Please come 10-15 min early to ensure you have filled out all necessary forms and paperwork.
Please come with appropriate clothing for the assessment and treatment. This may include shorts or loose fitting pants for hips/knees/ankle injuries, or a tanktop/sports bra for spinal/shoulder injuries. Please bring running shoes. You will be emailed our online intake form upon booking your assessment. Please complete this form prior to your visit or if you prefer, come 10-15 minutes early to complete a paper version of our forms.
You will be greeted by our helpful receptionist who may verify some of your information. Next, you will be interviewed by your therapist to review your medical history and symptoms. This may include:
Treatment normally begins on the same day as your initial evaluation. This is why the initial assessment appointment often takes about one hour.
Often, an individualized home exercise program will be given. It is essential to your quick recovery to adhere to this program. If you have questions about this program, please feel free to contact the physiotherapist or kinesiologist who was working with you at any time.
The last step is to check out and schedule any follow-up appointments. These are important to assess whether your condition is improving, and to further progress your treatment plan. Please consult with your physiotherapist regarding if and when to book in for follow-up appointments.
Fill out this form and a Prime Administrator will contact you to answer any questions you may have.